Protector of the security in the digital world
Knowledgebase
Contacts
- Lingkaran Sunway Velocity, Sunway Velocity, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
- +60163388502
- admin@abchost.cc
Provide a variety of service support and guarantee to make after-sales service more prestigious for users, making cloud deployment easier and more convenient
ABCCLOUD SDN.BHD promise users to receive an unconditional refund within 7 days of purchasing a cloud server, committed to creating a better server experience environment for you.We promise a full refund within 7 days without any reason for purchasing the ABCCLOUD SDN.BHD server.
Within 7 days of new purchase you can apply for an unconditional refund;
Each user's cloud server/independent server/virtual host is limited to a maximum of one refund and a maximum of one refund can be accumulated;
Failure to sign contracts and apply for invoices;
Some promotional products do not support 7-day unconditional refunds (please refer to the promotional rules for details).
Hello, renewal and upgrade orders are sub orders and cannot be refunded
If the main purchase order meets the 7-day no reason refund rule, a refund can be applied for together
ABCCLOUD SDN.BHD promise users to receive an unconditional refund within 7 days of purchasing a cloud server, committed to creating a better server experience environment for you.We promise a full refund within 7 days without any reason for purchasing the ABCCLOUD SDN.BHD server.
Due to the ABCCLOUD platform, your cloud server, cloud virtual host, and server hosting are completely inaccessible and cannot be used normally
The situation where the cloud product cannot be accessed or the IP is suspended due to user operations or attacks cannot be compensated
Packet loss and delay caused by operator failures, losses caused by force majeure or unexpected events are not within the scope of compensation
A professional team of after-sales engineers will provide you with 7 * 24 * 365 technical services. If you encounter any problems during the use of ABCCLOUD SDN.BHD. cloud products, you can submit a work order in a timely manner
The pre-sales consulting team will be dedicated to providing you with cloud product consulting, solutions, and other services
We will equip you with a professional team of architects, providing one-on-one guidance on the entire architecture process to ensure the rapid cloud deployment of your business
Professional technical support is available 24/7, ensuring worry free use of your products and stable operation of your business